Early-stage
$1,000
For startups under $1M in annual revenue.
Startup offer
We move as fast as you ship.
Get up to $10,000 in Vinci AI credits for your startup. Launch an AI support agent and ticketing platform in minutes, resolve up to 80% of tickets, and keep support accurate while your product changes every week.
AI support agent · Native ticketing · Live in as little as 5 minutes
claude-code · vinci-mvp
alessio@vinci ~ I want to update the agent knowledge base. Can you check the latest changes?
Invoking Vinci MCP...
Found 3 shipped changes
- Billing exports now support CSV and PDF
- Workspace invites have a new approval step
- Role permissions changed for admins
Do you want me to apply these changes to the knowledge base?
> Yes, let's go
Updating knowledge base
Vinci drafts support knowledge from the latest code, tickets, and docs. Your team approves before it goes live.
Scan changes Draft docs Ready for approval
Knowledge updated
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Startup offer
AI support credits for fast-moving startups.
Use credits for AI resolutions, setup, and scaling your support agent as ticket volume grows.
Scaling
up to $10K
For startups above $1M in annual revenue, based on support volume and growth stage.
Included
AI agent + ticketing
Resolve tickets, route work, keep knowledge current, and help humans reply faster.
GitHubMerged code
JiraShipped issues
NotionSpecs and policies
ClickUpRelease work
MCPReady for approval
Support docs update from shipping context.
Vinci reads what changed and drafts the knowledge update before customers ask twice.
Billing exportsDrafted
Workspace invitesDrafted
Role permissionsDrafted
"Using the MCP to let the coding agent bridge that gap solves a massive headache for keeping support docs from going stale."
Product velocity
Your support platform wasn't built for AI-speed shipping.
Fast teams ship constantly. Features change, bugs get fixed, policies move, and support knowledge goes stale before anyone remembers to update it.
Vinci closes the gap from inside your coding workflow. Invoke the MCP, let your coding agent pass the latest product context to Vinci, and get a drafted knowledge update ready for approval.
How it works
How Vinci keeps support moving
● ● ● claude-code · vinci-mcp
pm@release ~ Review the new invite approval flow and update support docs.
Invoking Vinci MCP...
Reading PR #482, ClickUp REL-118, and the Notion spec
- Invite approvals now require workspace owner review
- Failed invites show a new "Pending approval" state
- Existing invite article is missing both states
Draft article and macro for approval?
> Yes, send both drafts.
Support team
Full context received
Escalating to human support...Works on top of your current helpdesk
Vinci native ticketing
Or replace the full support stack
The knowledge base writes itself.
Your team should not maintain docs manually after every release.
Merged codeShipped issuesSpecs updatedReady for approval
Support docs update from shipping context.
Billing exports Drafted
Invite approvals Drafted
Role permissions Drafted
The knowledge base writes itself.
Your coding agent already knows what changed. Vinci's MCP turns that context into support knowledge: it finds missing docs, drafts the update, and sends it for approval. Your team reviews. Vinci learns. Customers get the right answer.
OAuth callback fails with 409 after the EU workspace migration.
I checked logs, plan state, and release notes. This needs engineering with full context.
Ticket escalated
JIRA-4287 · OAuth callback 409
From support issue to internal ticket.
A customer reports a bug, asks for a feature, or flags a workflow issue. Vinci gathers context, asks follow-up questions, checks existing knowledge, creates the right internal ticket, and routes it to the right team.
Support, product, and engineering stay aligned without copy-paste work.
Better and delightful answers. Faster humans.
Vinci gives customers clear answers with text, links, images, videos, and guided steps.
When a human takes over, the copilot drafts the reply, summarizes the issue, shows the sources, and recommends the next action.
Can you show me how to approve a workspace invite?
Yes. Here is the exact flow with a short walkthrough.
▶
Invite approval walkthrough
If the invite is still pending, ask an owner to approve it from Team Settings.
Eligibility
Who can apply?
Founder Pass is for startups building products that ship fast and create real support volume: software, AI products, marketplaces, infrastructure, developer tools, fintech, ecommerce, and more.
Under $1M revenue
$1,000 in AI credits.
Launch the agent, resolve real tickets, and validate Vinci with your team before support volume becomes painful.
Above $1M revenue
Up to $10,000 in AI credits.
For startups with growing support demand, credits scale with support volume and growth stage.
Software products
AI-native teams
Marketplaces
Developer tools
Five-minute setup
Live in as little as five minutes.
Connect Vinci through MCP, native integrations, or API. Start with your existing helpdesk, docs, engineering tools, and internal knowledge sources.
No migration required. No long implementation project.
Start free in 5 minutesConnect sources
Enable AI actions
MCP, API, and native integrations
Support agent ready
Live
Start today
Build support at startup speed.
Get Vinci AI credits, launch in minutes, and give customers support that keeps up with your product.